This Christmas, make life easier for your customers! – ZDNet UK (blog)

This Christmas, make life easier for your customers! ZDNet UK (blog) I am particularly interested in the value of customer effort in the pursuit of loyalty and how organisations can move away from single-vendor tie-ins to achieve greater business benefits. I also have strong views on how the enterprise needs to embrace … Building loyalty is easier than you thought Call Centre Clinic News (press release) alle 2 nieuwsartikelen »